During an assessment, it was noted that her work shoes were worn and provided limited support. Her feet also rolled inward excessively while walking, which may have been influencing the forces travelling through her lower limbs and knees.
After ruling out concerns requiring medical investigation, she was fitted with appropriately selected supportive innersoles and advised to replace her worn footwear. She gradually increased the time spent wearing the innersoles and was also given exercises to improve lower-limb strength and flexibility.
Over the following weeks, she reported improved comfort when standing and walking, allowing her to complete longer shifts with less discomfort.
This case demonstrates that knee pain does not always originate solely from the knee. Assessing footwear, foot movement and lower-limb mechanics may identify contributing factors that can be addressed as part of a broader management plan.
This is an illustrative case study. Results vary, and persistent, severe or worsening knee pain should be assessed by an appropriate healthcare professional.